Welcome back, Duane
Active Clients
12
+2 this month
Monthly Revenue
$96k
On track
Sessions This Month
34
of 45 scheduled
Open Requests
7
3 need response
Client Overview
| Client | Package | Usage | Status | Invoice |
|---|---|---|---|---|
| Rio Tinto | Empower |
8/10 sessions
|
Active | Paid |
| NIAA | Challenge |
4/5 sessions
|
Active | Pending |
| Mission Australia | Inspire |
1/2 sessions
|
Active | Overdue |
| TAFE QLD | Challenge |
2/5 sessions
|
Active | Paid |
| Fortescue | Empower |
3/10 sessions
|
Active | Paid |
Package Summary
Inspire3 clients · $18k/mo
Challenge5 clients · $45k/mo
Empower4 clients · $52k/mo
Recent Activity
New advisory request from Rio Tinto
2 hours ago
Session completed — NIAA coaching
Yesterday
Invoice sent to Mission Australia
2 days ago
SurveyMonkey results received — Quarterly Check-in
3 days ago
Client Management
Manage all retainer clients, packages, and HubSpot records
Inspire
$5,000 – $7,000 / month
Up to 2 coaching/mentoring sessions
Ongoing advisory support
Document & engagement review
Forward planning guidance
3 active clients
Challenge
$8,000 – $10,000 / month
Up to 5 coaching/mentoring sessions
RAP & strategy advisory
Phone & Teams advisory access
1 facilitated training / month
5 active clients
Empower
$12,000 – $15,000+ / month
Up to 10 coaching/mentoring sessions
Embedded advisory access
Up to 5 DiSC assessments/month
Leadership & workforce development
4 active clients
All Clients
| Organisation | Contact | Package | Start Date | Monthly Fee | Status | HubSpot | Actions |
|---|---|---|---|---|---|---|---|
| Rio Tinto | Sarah Chen | Empower | Jan 2025 | $14,000 | Active | Synced | |
| NIAA | James Nguyen | Challenge | Feb 2025 | $9,000 | Active | Synced | |
| Mission Australia | Linda Torres | Inspire | Mar 2025 | $6,000 | Active | Pending | |
| TAFE QLD | Michael Brown | Challenge | Jan 2025 | $8,500 | Active | Synced | |
| Fortescue | Amanda Ross | Empower | Dec 2024 | $15,000 | Active | Synced | |
| BHP | Tom Wallace | Empower | Feb 2025 | $13,500 | Active | Synced |
Resource Library
Upload and manage booklets, templates and tools by package tier
Upload Resource
All Resources
| Resource | Type | Available To | Downloads | Actions |
|---|---|---|---|---|
| Mentoring Resource Booklet | Booklet | All Packages | 48 | |
| Crucial Conversations Booklet | Booklet | All Packages | 42 | |
| Cultural Awareness Resource Booklet | Booklet | Challenge+ | 31 | |
| RAP Framework Template | Template | Challenge+ | 19 | |
| Leadership Resource Booklet | Booklet | Empower only | 14 | |
| DiSC Assessment Guide | Assessment | Empower only | 8 |
Course Builder
Create and manage self-paced learning courses for clients
Create New Course
Avg completion72%
Avg completion45%
Avg completion30%
Reports & Analytics
Monthly usage reports, revenue projections and SurveyMonkey insights
Annual Projection
$1.1M
Scenario 2 target
YTD Revenue
$576k
On track
Client Satisfaction
4.8
from SurveyMonkey
Retention Rate
94%
Excellent
Revenue by Package
Inspire — 3 clients$18,000/mo
Challenge — 5 clients$45,000/mo
Empower — 4 clients$52,000/mo
Total monthly
$115,000
SurveyMonkey Insights
| Survey | Responses | Score |
|---|---|---|
| Quarterly Client Check-in | 9/12 | 4.8 / 5 |
| Cultural Safety Training Eval | 5/5 | 4.6 / 5 |
| Onboarding Experience Survey | 3/4 | 4.9 / 5 |
Invoices & Payments
Track retainer invoices and payment status across all clients
Invoice Register — May 2026
| Client | Package | Amount | Due Date | Status | Actions |
|---|---|---|---|---|---|
| Rio Tinto | Empower | $14,000 | 1 Jun 2026 | Paid | |
| NIAA | Challenge | $9,000 | 1 Jun 2026 | Pending | |
| Mission Australia | Inspire | $6,000 | 15 May 2026 | Overdue | |
| TAFE QLD | Challenge | $8,500 | 1 Jun 2026 | Paid | |
| Fortescue | Empower | $15,000 | 1 Jun 2026 | Paid | |
| BHP | Empower | $13,500 | 1 Jun 2026 | Paid |
1 overdue
1 pending
Total: $66,000
Welcome, Rio Tinto
Sessions Used
8/10
2 remaining this month
Courses Completed
2/3
1 in progress
Open Requests
1
Response within 48hrs
Certificates Earned
2
Download available
Monthly Usage
Empower Package
Coaching / Mentoring Sessions8 of 10
DiSC Assessments3 of 5
Training Sessions1 of 1
Advisory Requests4 submitted
Upcoming Sessions
Leadership Coaching with Duane Vickery
Tomorrow, 10:00 AM — Microsoft Teams
RAP Strategy Review — Advisory Session
3 Jun 2026, 2:00 PM — In person
My Package
Empower
$14,000 / month
Retainer commenced January 2025
Certificates
Cultural Safety Foundations
Completed 12 April 2026
First Nations Advisory Essentials
Completed 2 March 2026
Resource Library
Your Empower package gives you access to all resources below
All Resources
Booklets
Templates
Tools
Mentoring Resource Booklet
PDF Booklet · All packages
Crucial Conversations Booklet
PDF Booklet · All packages
Cultural Awareness Resource Booklet
PDF Booklet · Challenge+
RAP Framework Template
Word Template · Challenge+
Leadership Resource Booklet
PDF Booklet · Empower only
DiSC Assessment Guide
Assessment Tool · Empower only
My Learning
Self-paced courses included in your Empower package
Progress100%
Progress60%
Progress0%
Book a Session
Schedule coaching, mentoring or advisory sessions with your ETMP consultant
Request a Session
Session Balance
2
sessions remaining this month
8 of 10 used
Past Sessions
Leadership Coaching
19 May 2026 — Completed
RAP Advisory Review
12 May 2026 — Completed
Cultural Safety Mentoring
5 May 2026 — Completed
Advisory Requests
Submit advisory questions and track responses from your ETMP consultant
New Advisory Request
Request History
| Subject | Status | Date |
|---|---|---|
| RAP Document Review — Section 3 | Responded | 20 May |
| Cultural protocol for new hire process | In review | 23 May |
| Supplier diversity framework guidance | Responded | 10 May |
| Community engagement strategy input | Responded | 2 May |